© 2019 by Te Kauwhata Health Centre

 
PRACTICE HOURS (by appointment)
Monday - Friday      8.30am - 4pm
Closed Public Holidays
Phones will be open 8.30-12.30 and 2-4pm
Please use the Request Online form / Manage My Health where possible

How to book ...

COVID 19 changes. Please contact us, do not just walk in. If you are unwell, advise staff - we will phone you back asap. Please use the Request Online Button, or Manage My Health. 

 

As of Monday 23rd March all appointments will be phone consults unless you are specifically invited in for examination. 

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PHONE 07 826 3499  for routine or same-day appointments 

Please feel free to discuss with the receptionist what type of service you are looking for - this will help us make the correct length and type of booking. For instance, if you are requiring a review and repeat of diabetic medications you may find this is more appropriately dealt with by the Practice Nurse. Or if you are booking for a Medical you may require a booking with both the GP and the Nurse. Most reviews will be conducted by phone or zoom meeting for the forseeable future

To help us help you have a think about what type of appointment you are needing ... 

Is it ... Urgent / Same Day / Routine ?  

If the need is urgent or life threatening we recommend you consider calling an ambulance on 111. If you are worried you or your child might have COVID 19 please call 0800 3585453  or attend the local CBAC centre in Huntly.

 

If you are unwell  and need a same day review please let reception know, and you will be contacted by the Clinical Team.  We will work out with you how best we can help; whether that is phone advice, or invitation for same day Nurse / GP assessment, or referral to another health provider, such as an A&M. If you or your child is unwell please try and let us know as early in the day as possible, this helps us manage our time so we can assess and review everyone who needs it. We aim to provide a comprehensive primary health service for our enrolled patients. 

Is it ... Face to Face or Phone Consult ?  If the consult does not require a physical exam, it may appropriate to book a phone consult. With COVID19 it may be safer in fact ot consult without physical exam - we employ shared decision making, guided by your clinician. Medical Certificates, ACC / WINZ can now be completed via phone or video consult. Instances might be to discuss investigations following an initial consult or for review of a chronic condition such as depression. Please let reception know if you are requesting a phone consult and make sure we have your correct number. 

Is it ... a GP or Nurse Consult ?  B4School checks, cervical smears, immunisations have long been the purview of Practice Nurses, however our Nursing team are also trained to review chronic conditions such as asthma, diabetes, blood pressure and heart health. They can also help women with simple Urinary Tract Infection or needing Contraceptive Advice and children with suspected Strep Throat. Childhood Immunisations, contraception, depot injections will all continue as prebooked appts in the morning. 

Please use the Request Online button, phone reception on 07 826 3499 to make your booking. If you have registered with Manage My Health you may make bookings online. Please ask reception for more details on this. 

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